PagerDuty and Atlassian are Better Together

Over 3000 Atlassian customers already count on PagerDuty’s 300+ monitoring, collaboration, development, and security tool integrations to increase operational efficiency and enable teams to focus on innovation. The PagerDuty Digital Operations Management platform allows users to tackle issues and critical service requests in Jira Software and Jira Service Desk with bidirectional synchronization to PagerDuty, accelerating incident resolution. PagerDuty’s integration with Atlassian allows teams to better detect, respond, communicate, and improve their overall digital operations process.

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Map fields to Jira, bidirectional sync for issue status, priority, and notes. Auto or manual synchronize incidents into Jira.
(Cloud/Server/Data Center).
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Engage and notify on-call responders for critical requests, bidirectional service health visibility for customer service agents.
(Cloud/Server)
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Keep your pipelines green by quickly addressing build or test failures by engaging engineers when commits cause a failure.
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Easily and automatically publish StatusPage updates from PagerDuty when customer or business impacting issues arise.
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Escalate issues and engage on-call from within Jira, manually or automatically. Sync with Jira Incident Timeline.
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Drive real-time, automated incident response from within Slack, sync bidirectionally with your Atlassian suite.
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How-To Videos

Learn how you can get started with Atlassian and PagerDuty. Check out our helpful how-to videos to learn how you can get up and running with Atlassian and PagerDuty.

"I’ve been using PagerDuty for multiple years and love it. The reason why it was picked up at our new company was due to our success stories. PagerDuty is the best extension of tools like Jira and Nagios that I’ve had the pleasure of using. I suggest this service to everyone so they can all ‘sleep responsibly’."

—Experian

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Webinar

Using PagerDuty’s New Atlassian Integrations

In this webinar, PagerDuty product manager Sean Higgins will show you how PagerDuty’s new Atlassian integrations help teams automate throughout the DevOps lifecycle, save time, and take full advantage of Jira Software, Jira Service Desk, Bitbucket, Statuspage, and other Atlassian tools.

Sean Higgins, Senior Product Manager, PagerDuty
Andrew Marshall, Director of Partner Marketing, PagerDuty
Monte Montoya, Senior Director of Product Management, CPrime


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Resources

article

PagerDuty Drives Digital Operations for Atlassian Users
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article

Jira Cloud Extension Guide
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PagerDuty for Atlassian
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Bitbucket Pipe Source
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