In today’s fast-paced and ever-changing world, organizations are facing new challenges every day. From devastating storms to a global pandemic, it’s never been more important to understand how to manage unexpected disruptions to your business.

In this session, PagerDuty’s Vice President of Product Marketing, Dormain Drewitz, and Principal Analyst, Julie Mohr, will highlight the latest trends impacting I&O professionals and discuss best practices for modern incident management. You’ll learn how leading organizations leverage automation to scale internal resources and prevent unplanned work, why ChatOps is now ready for prime time, and walk away with actionable guidance for making your operations organization more efficient and resilient in 2023.

Get ready to discover:

• The growing trend of operational disruptions and their impact on your business.
• The key elements of operational maturity that will elevate your team from a reactive to proactive organization.
• The role and opportunity of automation to eliminate manual toil and scale skilled resources