Hear about the recently conducted IDC business value study on the use of PagerDuty. This study, based on interviews with current PagerDuty customers, examines the cost advantages and other benefits realized when PagerDuty products are adopted and how PagerDuty supports incident management functions and processes.

Join IDC Research VP Tim Grieser and Luke Rotta, SRE and Observability Manager from Chicago Trading Company as they discuss highlights of the PagerDuty study to pinpoint specific benefits and ROI. Luke will share his experiences using PagerDuty at Chicago Trading Company over a five-year period and will explain the benefits and value received. Insights from this discussion will benefit IT organizations looking to adopt modern incident management solutions.