As the pace of IT innovations continues to accelerate, organizations can be overwhelmed with the effort needed to learn, use and apply operations to run their modern digital businesses. It often requires new tools that must work together efficiently, new processes that save time and resources, and new skills to be honed and shared across IT domains. Overburdened IT teams need their digital operations to act as a force multiplier and industry-leading enterprises are turning to a new generation of automation technologies to create it.

In this webinar Carl Lehmann, Senior Research Analyst with 451 Research | S&P Global Market Intelligence, and Damon Edwards, Senior Director of Product with PagerDuty, will discuss:

• The market and technology trends that drive and influence the need for greater levels and types of IT process automation.
• How automation can capture unique skills and make them repeatable and shareable across disparate IT domains.
• How independent IT tools organized into siloes can be integrated into efficient IT tool chains across which automated IT processes can flow.

Attendees will learn the tools and techniques used by industry-leading enterprises to create an IT Force multiplier through automation.