With more than 200 different cloud services, AWS makes it incredibly easy for digital businesses to spin up nearly any kind of IT service. With AWS Console, CLI, and AWS Systems Manager, users have the power to do a lot in their cloud environments.

But with great power comes great responsibility – at least when you have millions in revenue involved and global compliance concerns. As a result, many companies choose to govern access to this power through a cloud operations teams. Now if an engineer wants to spin up a new instance, or change configurations, they have to submit a ticket and wait to get around for someone else to execute the change.

To run faster in the cloud, what companies need to do is to provide self-service automation to cloud users that fulfill the typical operational tasks they need to get their work done, be it diagnosing and remediating incidents, provisioning and managing cloud resources, or managing and querying logs for debugging, security, or compliance and billing.

PagerDuty® Process Automation On Prem and PagerDuty® Runbook Automation provide an automation platform that allows cloud ops teams to standardize and automate operational procedures and then safely delegate them as self-service requests to other stakeholders. AWS Console, administrative functions, instances, and software can all be incorporated as nodes and steps in automated sequences. Integrations with SSO, secrets management and job-level audit logging ensure proper access control and compliance.
Complete service requests in minutes instead of days. Further eliminate toil and escalations, just like the cloud is supposed to be.

View the webinar to learn how to:

• Delegate self-service automation to run faster and eliminate toil
• Automate AWS infrastructure tasks in one interface
• Connect AWS operations to IT process workflows
• Turn AWS requests into self-service operations for end users