Love it or hate it, organizations are turning to AIOps solutions to alleviate some very real pain points: there’s too much noise, too much complexity, and too much manual work that is severely impacting team health and speed of innovation. It’s no surprise when you consider the exponential increase in events year over year that teams have to deal with. While dealing with this tsunami of data, teams are being challenged to drive down MTTR and spend less time on incident response activities. As a result, teams are turning to modern technology to reduce the number of incidents and get to resolution faster. The most successful teams will identify opportunities to automate repetitive manual tasks and streamline steps in the incident response process in order to save time and money while protecting customer experience.

Those are exactly the core objectives that have guided our approach to AIOps. And it’s also why our customers enjoy significant noise reduction and faster time to resolution. In this session Erick Dean, Senior Director of Product for AIOps, will share his vision for how PagerDuty solves key customer problems by embracing an automation-first approach to AIOps to help teams become more data-driven and deliver on business outcomes.

You’ll learn about:

• Common myths and misconceptions around AIOps
• PagerDuty’s approach to AIOps & key problems we’re solving for
• Core use cases and best practices to enjoy fewer incidents and faster resolution