How do you know if your DevOps investments and digital transformation efforts are paying off? At PagerDuty, we talk a lot with our customers about digital operations maturity and have seen the substantial difference modernizing incident response has on an organization. Looking across the PagerDuty platform, we see that advanced teams respond to incidents more quickly, work fewer overall working hours, and more equitably distribute work across responders.

In this session, Senior Product Analytics Manager, Scott Bastek and Product Marketing Analyst, Tejere Oteri will walk through takeaways from a recent user survey, sharing how they found correlations between responses and analyzed platform data to quantify the benefits seen from team maturity. Get ready for a fun session diving into our data, reviewing analytical methods, and driving the journey from reactive to proactive!

You’ll learn:

• How to benchmark your team within PagerDuty’s digital operations maturity model
• How your team can climb the stages of maturity today
• Key outcomes experienced by teams as they mature