Acknowledging and reacting to incidents and assembling the right team to respond effectively can often take more time than you’d like. And, after assembling the right team and initiating work on the incident, key stakeholders need to be kept informed, this is a necessary on-going task that can be distracting to the responders without the right tools in place.

To help make digital business operations easier, you can integrate PagerDuty into the tools you already use to communicate and collaborate with the entire organization. With PagerDuty for Google Chat you can take action on incidents right from the Google Space conversation, and stay in the loop during outages, service disruptions, and escalations while at your desk or on the go on your phone. Full incident management from a familiar interface that also keeps your key stakeholders informed will help your organization achieve operational maturity faster and at the same time avoid responder burnout.

Join Ramesh Nair (Google Workspace Product manager) and Jorge Villamariona (PagerDuty Product Marketing Manager) to quickly get started with PagerDuty for Google Chat and learn how to:

• Achieve faster MTTA and MTTR by avoiding context-switching.
• Assemble the right team of responders.
• Leverage Google Spaces to keep the right stakeholders informed about the progress of your incident.