AIOps is a practice that combines human and technological applications of AI/ML, advanced analytics, and operational practices to enhance human judgment, enables automation, and ultimately drives greater efficiency for IT organizations. The definition is left intentionally broad, but the pain points are clear: resource-strapped teams are drowning in data overload, burdened by manual toil, and need help fast. The result? An ever-increasing number of vendor offerings to provide actionable insights to drive down core KPI’s like system noise, MTTR, and developer velocity.

How can the savvy IT leader navigate this crowded landscape to evaluate what solution is right for their particular organization?

It starts with the right perspective. This webinar will feature Forrester Analyst Carlos Casanova walking through core definitions and foundational concepts that underpin the AIOps landscape to help you better understand the various use cases and benefits of different types of AIOps solutions. The session will include a moderated discussion led by Heath Newburn, Distinguished Field Engineer from PagerDuty, to dig in on how to curate the right AIOps experience for your organization to deliver the results you’re looking for

You’ll learn:

• Key use cases and benefits of AIOps
• How to differentiate between technology-centric versus process-centric approach to AIOps
• Strategies for investing in critical areas to drive long-lasting success