Applying automation to the triage and diagnostic phase of incident response can be a big time-saver for first responders, especially when these types of investigative actions happen perpetually. However, understanding what components to connect to automation and why can be the difference-maker in keeping your systems healthy and your customers happy.

Watch this session to learn how to:

• Operate faster by enabling the delegation of self-service automation and automated diagnostics
• Reduce the number of escalations to specialists, saving time, money, and potential burnout
• Automate out the manual tasks that bog down productivity and increase toil
• Optimize resolution times by automating known resolutions