Before making the move to PagerDuty, SendGrid used a different vendor as their alerting tool, but when faced with scalability challenges they realized they needed a full-scale incident management solution in place to support their high volume of incidents.  SendGrid decided to make the move to a more reliable and scalable incident management platform.

Read the case study to learn why SendGrid made the move from a simple alerting tool to a full-scale incident management platform.

“We have confidence in PagerDuty and no longer have to worry about unnecessarily long outages and revenue loss. Everyone uses PagerDuty and knows the solution as an established provider”

—Mary Moore-Simmons, Engineering Operations, SendGrid