More control over Optimistic Locking in Rails
Like pretty much everything else in Rails, optimistic locking is nice and easy to setup: you simply add a “lock_version” column to your ActiveRecord model…
In Reliability
PagerDuty & Keynote Partnership
We are very excited to announce a partnership with Keynote Systems. As part of this new partnership, we’ve integrated PagerDuty with the Keynote web monitoring…
In Announcements, Partnerships
Availability lessons from shoe companies and ancient warlords
This is the second in a series of posts on increasing overall availability of your service or system. In the first post of this series,…
In Reliability
Getting the most out of PagerDuty: Incident De-Duping
Tired of getting a flood of PagerDuty incidents whenever a problem occurs with one of your systems? Do many of the incidents seem identical? Do…
In Features
PagerDuty at PuppetConf 2011
PagerDuty is thrilled to be a sponsor for PuppetConf 2011. PuppetConf is a DevOps and Operations conference presented by Puppet Labs in beautiful Portland, OR…
In Events
Outage Post-Mortem
As you may already know, PagerDuty suffered an outage of 30 minutes yesterday, followed by a period of increased alert delivery times. We’re taking the downtime…
In Reliability
If an asteroid strikes PagerDuty
Updated on 9/21: We have replaced Twitter with our status page as a communication method. At PagerDuty we strive for 100% uptime, and it is a…
In Reliability
PagerDuty at HostingCon 2011
On August 8 – 10, we’ll be “staying classy” in San Diego, California as we attend HostingCon 2011. HostingCon is the premier conference and tradeshow…
In Partnerships
Pingdom Integration
PagerDuty is pleased to announce integration with Pingdom; it’s now easier than ever to find out about and respond to website downtime
In Announcements, Partnerships
Velocity Contest Winners
Velocity 2011 was a blast! Thanks to everyone who came by our booth to find more about PagerDuty, snag a t-shirt, and enter our contest.
In Events
New APIs Available Now
Have you ever said to yourself: “PagerDuty is great, but I wish I could better integrate it into the custom tools I already use.” Or…
See you at Velocity 2011
PagerDuty is excited to be attending the O’Reilly Velocity Conference 2011 next week in Santa Clara, CA. Velocity is a great venue that focuses on…
In Events
PagerDuty is hosting SF Perl Mongers’ June 28th Meetup
PagerDuty is hosting the June meet-up for the San Francisco Perl Mongers Meetup. Gaëtan Voyer-Perraul from MongoDB will be presenting, “Perl + MongoDB => Mongoers + Fun”.
In Events
PagerDuty & Red Gate SQL Monitor Partnership
We are very pleased to announce a new partnership with Red Gate Software. We are good friends with Simon and Neil, the co-CEOs of Red…
In Announcements, Partnerships
PagerDuty Wants You!
We’re hiring! Interested in working with a team reinventing the stagnant world of IT operations software? Want a job hacking on a product with a…
PagerDuty Wins Best In Show Audience Choice Award At Under The Radar [Video]
PagerDuty presented at Under The Radar yesterday and won both Best In Show’s Audience Choice Award and Developer Tools’ Audience Choice Award. If you missed the presentation, both the video and slides are embedded after the jump.
Standing on the shoulders of giants and stumbling with them – the Amazon AWS outage’s "pain" statistics
Today, at around 1am Pacific Time, Amazon began having major problems with some of their cloud infrastructure: specifically with their EC2, EBS, and RDS offerings. We’d like to share some statistics on the alerts we sent out – via phone or SMS – during the outage.
In Reliability
The ups and downs of Availability
This post is meant as a quick introduction to some concepts of system availability, so that subsequent posts in this series make sense. I’ll go over concepts like availability, SLA, mean time between failure, mean time to recovery, etc.
In Reliability