| In DevOps

It’s easy to assume that DevOps only works for start-ups that build their culture from scratch, or for tech giants with cloud-native roots. But in…

Gaining operational maturity isn’t something that happens overnight after implementing new tools. At its core, it’s a concerted effort in shifting culture so that people…

| In Best Practices & Insights, DevOps

Many organizations are looking to implement DevOps due to the promise of increased release velocity, better developmental agility, and the ability to free up time…

| In DevOps

Anyone who’s ever played the game of chess knows there’s more than one way to reach a desired outcome. There are 400 possible setups after…

| In DevOps

Going on call and being awakened at a moment’s notice to put out fires when reputation and revenue are on the line is incredibly stressful….

| In DevOps

Making the move to DevOps can be a daunting undertaking, with many organizations not knowing where to start. I recently had some fun taking a…

| In Best Practices & Insights, DevOps, Ideas

This blog was co-authored by myself and Simon Darken.  Once a year, PagerDuty’s SREs get together for a three-day, in-person offsite. With the team spread…

| In DevOps, Product

At the latest PagerDuty Connect event in Toronto, DevOps expert Arthur Maltson shared a recent story about chaperoning his daughter’s school field trip to a…

| In DevOps, Security

As a long-time security professional, I’m always interested to hear about how companies like Datadog are keeping up with the changing security landscape. I can…

| In DevOps, Use Cases & Solutions

While Jay-Z taught me about bringing DevOps into Marketing, it was Shakespeare who really grounded me in the customer experience. I remember learning in school…

| In DevOps, Use Cases & Solutions

Dear DevOps professional: Do you have a Hard Knock Life? I’ll admit, it’s pretty easy to get self-absorbed in our own 99 Problems and not…

| In DevOps

“How do you keep blameless retrospectives truly blameless?” “What are one or two key practices that many organizations don’t do, but would help them drastically…

| In DevOps, Product, Use Cases & Solutions

It’s 3 a.m., and you’re warm and cozy under your comforter, lost in a dream world, and blissfully unaware of the drool pooling on your…

| In Best Practices & Insights, DevOps

2017 was a year of many major outages—some took down the Internet for hours while others disrupted business workflows and communication at companies large and…

| In Best Practices & Insights, DevOps

Do you like sailing? Personally, I’m not a fan—not without 10 Dramamine tablets ready to go in my bag, anyway. But whether you’re a fan…

| In Best Practices & Insights, DevOps

Since joining PagerDuty as an Agile Coach, I’ve come to appreciate the engineering culture that has been fostered here. To share what has worked for…

| In DevOps, Events & Community, ITOps & Modern Ops

Virtual Summit is heading to the UK! Just like its sister event in the U.S., Virtual Summit UK has a packed lineup of practitioners and…

| In Best Practices & Insights, DevOps

What have you done to improve the lives of your co-workers who are on-call? I posed this question to my Twitter followers to see what…