Mandi Walls
Posts by Mandi Walls
Strengthen Your DORA Metrics with PagerDuty
For technical teams, the findings from DORA provide a model for measuring and improving performance. With almost a decade of data gathered from more ...
Updating Your Tools for API Scopes
The PagerDuty REST API provides 200+ endpoints for users to programmatically access objects and workflows in the PagerDuty platform. Teams leverage ...
When Can A Service Not Be a Service?
If you’re familiar with PagerDuty, you probably associate it with alerts about technical services behaving in ways they shouldn’t. Maybe you ...
Can’t Miss PagerDuty Summit Sessions for SREs
PagerDuty Summit 2022 went around the world, visiting San Francisco, Sydney, and London and gathering thousands of attendees online. We had so many ...
What It Means For a Woman To Lead in Tech as an Individual Contributor
Jobs in technology encompass more than just software development roles. For companies like PagerDuty, where software is our business, every role ...
Incident Management & Response
Improve Incident Response by Getting Control of Your (Unintelligent) Swarm
Incidents happen. Things go wrong. Systems fail. Sometimes they fail in unexpected and dramatic ways that create Major Incidents. PagerDuty makes a ...
Visit PagerDuty’s Booths at KubeCon North America to learn more about our partner integrations
KubeCon and CloudNativeCon North America 2021 are coming up. PagerDuty will be there live in person and live online! The main conference will be ...
PagerDuty and Teleport: System access and role escalation when you need it
You may know that PagerDuty has over 600 integrations that add a wide variety of functionality to the core platform and workflows. Some integrations ...
4 Modernizing Incident Response Talks To Watch from Summit 2021
Last week I shared a few automation sessions that you should check out from PagerDuty Summit 2021, and I am back with a recommendation for...
4 Automation Talks To Watch from Summit 2021
PagerDuty Summit 2021 is a wrap, but that doesn’t mean you have to miss out on all of the great content we presented! All of...
New Ops Guide: Best Practices for On-Call Teams
The always-on, always-available expectations of digital services have increased the requirements of technical teams to be ready to provide a response ...
PagerDuty’s Ops Guides Get a Fresh New Look
The Community and Advocacy Team here at PagerDuty recently spruced up our library of ops guides, and we’re excited to share them with you. If...