| In Culture
About 15 years ago, my mom sat me down to talk, and I had never seen her so nervous. She explained to me that there…
| In Announcements, Culture
When I was 8 years old, my mother took me to our family’s annual barbecue in my hometown’s local state park. It was a modest…
| In PagerDuty Life, Thoughts
A note from PagerDuty: This blog was originally published in June 2017. We are re-publishing it today in celebration of Pride Month and because the…
| In Culture, Engineering
At PagerDuty, taking the lead is a key value, and we are always looking for opportunities to cultivate leadership within our engineering group. One of…
| In PagerDuty Life
At PagerDuty, one of our cultural values is “Bring Your Self.” We intentionally invest in building diverse teams across our business—one day at a time….
When we announced the launch of our Retrospectives Guide, we wrote about the value of scaling the continuous improvement mindset to beyond Product Development at…
After the unfortunate Commonwealth Bank of Australia outage last week, the powerful Payment Systems Board—whose members include the chairs of the RBA and APRA –…
| In Announcements, Product
At PagerDuty, we continually innovate every month (check out our What’s New page for the latest updates). But while we ship product continuously, we also…
| In PagerDuty Life
Earlier this year, I wrote a piece celebrating PagerDuty’s 10 year anniversary. It allowed me to reflect on PagerDuty’s success—the people, the technology, and the…
In part 2 of our postmortem series, we dig into how to establish a culture of continuous learning, from getting leadership on board to invoking…
| In PagerDuty Life
It was two months and over two thousand miles away from home. All that time passed and I (barely) took any pictures to prove it—but…
I’m proud to be working for an Engineering organization that feels safe. Safe for its engineers to bring their authentic selves to work and discuss…
A postmortem (or post-mortem) is a process intended to help you learn from past incidents. It typically involves an analysis or discussion soon after an…
| In Alerting, DevOps, Operations Performance
This is the first post in a series to help your engineering team transition into a DevOps model. We’ll start with the whys and get to…