| In ITOps & Modern Ops
This article was previously published by Raconteur. Unplanned work is rising, with consequences ranging from unhappy customers and lost revenue, to employee churn and burnout….
2020 has been a year like no other. Our dependency on digital services has reached new heights, leaving many companies trying to accelerate transformation initiatives…
| In Retail
Across Asia Pacific, “Real-Time Retail” and e-commerce have never been more essential to meet the expectations of always-on, connected customers than it is today. To…
| In Analyst Reports
Unplanned work is on the rise—and most companies are unprepared for it. That’s according to the recent “State of Unplanned Work Report 2020,” which surveyed…
| In Trends
It’s a new world order: Skynet has taken over. Just kidding. But it sometimes feels that way, doesn’t it? In the words of Marc Andreessen,…
| In HybridOps
Today, technology problems can alter the trajectory of a business. Minutes of downtime or latency (slow is the new down) cost organizations dearly in lost…
| In DevOps
Going on call and being awakened at a moment’s notice to put out fires when reputation and revenue are on the line is incredibly stressful….