Creating End-To-End Event Driven Automation For Faster Response

By Nisha Prajapati | In AIOps, Automation, Event Management, Events, Incident Management & Response, Incident Management Best Practices, Modern Incident Response, Operations Health, Operations Performance, Response Orchestration, Webinar

Tags automation, Best Practices, event orchestration, Global Event Orchestration, ITOps, New Feature, new product, SRE, toil, webinar

Automation Seasons Freezings Wrap Up and New Year’s Resolutions

By Madeline Stack | In Automation, DevOps

Tags automation, devops, SRE, toil

It’s that time of year where you may feel pressured to pick your New Year’s resolutions. Well, we went ahead and tried to give you…

Tickets Make Operations Unnecessarily Miserable

By Damon Edwards | In Automation, DevOps

Tags automation, devops, SRE, toil

IT Operations has always been difficult. There is always too much work to do—and not enough time to do it. The frequent interruptions and high…

Toil: Still Plaguing Engineering Teams

By Damon Edwards | In Automation, DevOps

Tags automation, devops, SRE, toil

This blog is an update from a popular blog authored by Damon Edwards.  Our industry has always had localized expressions for work that was necessary…

Improving Operational SLAs by Orders of Magnitude with Automation at Brinks

By Nisha Prajapati | In Best Practices & Insights, Customer Spotlight, Customers, DevOps, Digital Operations, Digital Transformation, ITOps, ITOps & Modern Ops, Modern Incident Response, Summit, Use Cases & Solutions, Webinar

Tags customer story, pagerduty, pagerduty process automation, PagerDuty Summit, pdsummit, PDSummit22, process automation, toil, use case

Automation: The Key to Modern IT

By Mandi Walls | In Best Practices & Insights, Product

Tags auto remediation, automation, continuous delivery, continuous deployment, toil

Automation is everywhere in our day-to-day IT practices. Many of the processes that have been created for managing hardware and software components were designed, or…