LCR

Live Call Routing: The Fastest Way to Reach an On-Call Staff

Sep 16, 2022

By Nisha Prajapati | In Alerting, Customer Service, DevOps, Digital Operations, Engineering, Incident Management & Response, Incident Management Best Practices, ITOps, ITOps & Modern Ops, Modern Incident Response, On-Call Life, Product, Use Cases & Solutions, Webinar

Tags Incident Management, incident response, LCR, live call routing, on call operations, On-call, on-call life, reduce mtta, reduce mttr

Reach Any Responder Immediately with Live Call Routing

Sep 14, 2016

By David Hayes | In Features, News, News & Announcements

Tags features, LCR, live call routing, pdsummit16

PagerDuty has been the leader in getting the right people involved and collaborating on an incident — whether it’s through chat tools like Slack, ITSM…