| In Digital Operations
2019 and 2020 were worlds apart. Our entire ways of working, living, socializing, and learning were changed almost overnight. Over the last 18 months, technical…
With digital becoming the primary channel for work, education, shopping, and entertainment in the last 18 months, it’s no surprise that workloads for technical teams…
2020 has been a year like no other. Our dependency on digital services has reached new heights, leaving many companies trying to accelerate transformation initiatives…
| In Analyst Reports
Unplanned work is on the rise—and most companies are unprepared for it. That’s according to the recent “State of Unplanned Work Report 2020,” which surveyed…
| In Engineering
As an Agile Coach at PagerDuty, one aspect of my job is to help teams refresh their processes when they’re no longer working for them….
| In Operations Health, Product
Once every four years, an event of global proportions comes around. Once every four years, an event leaves people around the world crying tears of…
Surprising Findings From a Survey of 800 IT Professionals At PagerDuty, we are aware of the negative consequences tied to poor operations health. In today’s…
| In DevOps, Product, Use Cases & Solutions
It’s 3 a.m., and you’re warm and cozy under your comforter, lost in a dream world, and blissfully unaware of the drool pooling on your…