Get to the Root (Cause Analysis) in 5 Easy Steps

By PagerDuty University | In DevOps, Incident Management & Response, Incident Management Best Practices, Modern Incident Response, On-Call Life, PagerDuty University, Product, Response Orchestration

Tags developer, devops, digital operations, digital operations management, digital transformation, event intelligence, Incident Management, pagerduty, root cause analysis

What is one of the first things you should do when you are assigned an incident via PagerDuty? If you immediately thought “Acknowledge!” you are…

Get certified for free (and support a good cause!)

By Nancy Lee | In PagerDuty University

Tags certification, certified, credential program, credly, incident responder, PagerDuty University, PDU

What’s better than getting PagerDuty certified? Doing it for a good cause! PagerDuty University is holding a special Get Certified Event to celebrate the launch…

New Webinar Alert: PagerDuty 201

By Camden Louie | In PagerDuty University

Tags features, get started, learn, learning, PD101, Training, webinars

When we launched our first-ever training webinar, PagerDuty 101, the PagerDuty team was eager to help new users hit the ground running and provide a…