| In Engineering

One of the core pieces of PagerDuty is sending users incident notifications. But not just any notifications—they need to be the right notifications at the…

| In Engineering

In a story that will sound all too familiar to many developers, in early 2019, I picked up a Kanban ticket to update a legacy…

| In Engineering

ETS will hold references to large binaries, even if just part of the original binary is stored in a table. Copy binaries if pieces of…

| In Engineering

Some people inherit treasured jewelry, lavish mansions, or even grand fortunes. Software engineers inherit legacy code, written by people no longer working at the company,…

| In Best Practices & Insights, Engineering

When PagerDuty was founded, development speed was of the essence—so it should be no surprise when we reveal that Rails was the initial sole bit…