How to Standardize Service Ownership at Scale for Improved Incident Response

By Nisha Prajapati | In DevOps, Digital Operations, Features, Full Service Ownership, Incident Management & Response, Incident Management Best Practices, Product, Tech Talk, Webinar

Tags Best Practices, developer, devops, full-service ownership, service dependencies, service ownership

What is Software Understandability?

By Liran Haimovitch | In Engineering

Tags bugs, Incident Management, incident response, runtime environment, service configuration, service dependencies, software development, source code, understandability

Liran Haimovitch is the co-founder and CTO of Rookout, a modern software debugging platform. Back in my early days at Rookout, I had the privilege…

Seamless CMDB Provisioning Gives Responders the Data They Need to Respond Faster

By Divya Balasubramanian | In Integrations, Partnerships

Tags automation, cmdb, integrations, partner, service dependencies, servicenow, SNOW

We knew that the most loved feature in our ServiceNow 7.0 release would be the CMDB features. And in our ServiceNow 7.5 release (available now),…

Extend the Power of Your Teams With PagerDuty’s ServiceNow Integration Update

By Rebecca Pilcher | In Integrations, Partnerships

Tags automation, cmdb, integrations, partner, service dependencies, servicenow, SNOW

What’s New With PagerDuty and ServiceNow? You asked and we’re delivering! We’re introducing several new and exciting features to PagerDuty’s ServiceNow integration that you, our…