| In Product
In a scrum environment, teams must prioritize all individual work items that must be completed overtime in order to maintain and improve a product. It…
Commonly referred to as agile ceremonies, the Official Scrum Guide calls them events. But what are we really talking about? These are meetings, which are…
| In DevOps
Anyone who’s ever played the game of chess knows there’s more than one way to reach a desired outcome. There are 400 possible setups after…
Agile is a popular buzzword in software development, with some organizations and teams masquerading as “agile” while they are actually doing something very different. I’ve…
In the early days of Amazon, Jeff Bezos set a rule: teams shouldn’t be larger than what two pizzas can feed, no matter how large…
Continuous improvement is one of the fundamental tenets of Agile methodology that PagerDuty’s product development teams emphasize. This already works fairly well at the individual…
Recently, I was putting together training material for our upcoming track on “Owning Incident Response” at PagerDuty University, and I listened to the recordings of incident…
Here at PagerDuty, our engineering teams are committed to Agile development principles that favor rapid iteration over lengthy periods of design, and favor direct communication…
A postmortem (or post-mortem) is a process intended to help you learn from past incidents. It typically involves an analysis or discussion soon after an…