ServiceOps is a people-centric, technology-enabled approach to frictionless collaboration between IT service (ITSM) and IT operations teams for more effective incident management. By leveraging the…
| In DevOps
In the world of software development and IT operations, two prominent methodologies have emerged: SRE (Site Reliability Engineering) and DevOps. These methodologies play a pivotal…
| In DevOps
In the ever-evolving world of software development, companies face the constant challenge of choosing the right architectural approach for their applications. Among the most debated…
| In DevOps
Every business is now a digital business, regardless of the industry it serves. This means companies need to work harder and faster to ensure constant…
| In AIOps
AIOps, or Artificial Intelligence for IT Operations, is a transformative approach that combines artificial intelligence and machine learning with traditional IT operations management. It leverages…
| In AIOps
AIOps, or Artificial Intelligence for IT Operations, is a transformative approach that combines artificial intelligence and machine learning with traditional IT operations to enhance efficiency,…
| In Downtime, Monitoring
The rise of Software as a Service (SaaS) as an operating model where software is centrally hosted and licensed on a subscription basis has fundamentally…
Incident Response Automation is the practice of using rule-based logic and/or machine learning to streamline the incident response process. Teams may use it to automate…
Things break. It’s a fact of life and of building and maintaining technology systems. And when things do break, organizations need an incident response process…
A war room is a place (either in-person or virtual) where responders and stakeholders can gather to work through a major incident. When a major…
Your customers are waiting. They’re eagerly anticipating much-needed changes to your application, and you don’t want them to wait any longer. Enter Continuous Deployment. Continuous…
| In Agile
Introduction As described by the Scrum Guide, a Scrum is a framework or working container for developing and sustaining complex products whose principles can be…
| In Agile
What exactly do software teams mean when they speak about agile thinking? Is agile the same as Scrum Theory, or Kanban? Where do various agile…
| In CI/CD
A pull request – also referred to as a merge request – is an event that takes place in software development when a contributor/developer is…
| In ITOps
What is Deep Packet Inspection (DPI)? In Star Trek, when a crew member would call to be “beamed up” or transported to and/or from their…
| In Engineering
Chaos engineering and resiliency are tightly coupled. While Chaos Engineering may sound like a bad oxymoron, its concepts have built the invisible essence and swift…
| In ITOps
In IT, teams are responsible for maintaining a vast number of what are known as IT assets. IT assets include just about every tangible and…
| In CI/CD
In software development, a deployment pipeline is a system of automated processes designed to quickly and accurately move new code additions and updates from version…
