| In ITOps & Modern Ops

What is Downtime? As the adoption of cloud computing continues to encourage innovation across industries, high-performing and resilient systems have become a necessity in order…

| In Downtime

How often have you been in the middle of work when suddenly your machine crashes? If you’re anything like the rest of us, the chances…

| In Best Practices & Insights

This is the first in a series of posts we’ll be publishing on trends we’re seeing in the retail industry and how IT organizations tasked…

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| In Downtime, Monitoring

Downtime is best described as a period in which a system, device, or application’s core services, both internal and/or external, are unavailable or idle for…

| In Monitoring

At its core, uptime is a metric observed by organizations of all sizes in order to better understand a system’s overall reliability. It is best…

In the United States, it’s almost that time of year again where we count our blessings and give thanks. For retail workers, it’s also that…

| In AIOps, Customer Spotlight

*Since the time of this writing, William Hill Australia has been acquired by The Stars Group. In the U.K., there’s the Royal Ascot. In the…

| In Incident Management Best Practices

What does incident management mean for the travel and hospitality industry? There are times when it can mean everything. In this post, we’ll take a…

According to a roundup by Gartner, the average cost of downtime for an enterprise is $5,600 per minute. While the data collected was from incredibly…

| In Technology

Ensure High Availability for Your Applications With These 7 Steps Several months ago, Delta experienced an IT outage that cost them over $150 million, dropping…

| In Technology

The Ponemon Institute estimates an average per-minute cost for just partial outages to be $5,600.00 (which comes to over $300,000.00 per hour), with costs running…

When Big Systems Fail Failure is not an option — that’s what we’d like to think, but we all know the truth. The question of…