CSOPs: The Proactive Approach with Zendesk

By Nisha Prajapati | In Customer Service, Integrations, Summit, Tech Talk, Webinar

Tags Business Ops, CSOps, customer story, integration, PagerDuty Summit, pdsummit, PDSummit22, zendesk

Improving Operational SLAs by Orders of Magnitude with Automation at Brinks

By Nisha Prajapati | In Best Practices & Insights, Customer Spotlight, Customers, DevOps, Digital Operations, Digital Transformation, ITOps, ITOps & Modern Ops, Modern Incident Response, Summit, Use Cases & Solutions, Webinar

Tags customer story, pagerduty, pagerduty process automation, PagerDuty Summit, pdsummit, PDSummit22, process automation, toil, use case

Tackling Toil & Transforming Incident Response with Automation at Fox

By Nisha Prajapati | In Automation, Best Practices & Insights, Customer Spotlight, Customers, Integrations, Operations Health, Operations Performance, Summit, Use Cases & Solutions, Webinar

Tags automation, customer spotlight, customer story, Data dog, pagerduty, pagerduty process automation, PagerDuty Summit, pdsummit, PDSummit22, process automation, use case

The AIOps Outcome That Smashed It!

By Nisha Prajapati | In AIOps, Customer Spotlight, Customers, Summit, Use Cases & Solutions, Webinar

Tags AIOps, customer story, pagerduty, PagerDuty Summit, pdsummit, PDSummit22, use case

Summit EMEA: How Vodafone Is Enabling Immutable Telemetry

By PagerDuty | In Customer Spotlight, Events

Tags customer story, Datadog, EMEA, events, immutability, integrations, SRE, summit, Terraform, vodafone

In June, we were delighted to host our first ever virtual PagerDuty Summit EMEA! Llywelyn Griffith-Swain, SRE Manager, and David Jambor, Head of Systems Engineering…

How PDC Weathers Storms With Predictive Operations Tools

By Mateo Manzari | In Customers, Response Orchestration

Tags customer story, disaster preparedness, nonprofit, PD Social Impact, pd.org, real time, real-time operations

For more than 20 years, Pacific Disaster Center (PDC) has been an innovator and leader in information and communication technology to reduce disaster risk and…